about Us

Frontline Associates Supported Tenancies are a support work team based in Worthing, West Sussex, providing our services throughout Sussex. First and foremost, we support adults with additional needs to maintain full participation in society and their local communities. We provide person centred support enabling people to progress, recover, grow and develop.

Who we are

about us

We provide person centred support enabling people to progress, recover, grow and develop.  Currently our team consists of Andy, Charlotte, Chris, Emilia, Emily, Freya, Julie, Katrina, Leah, Leah M, Pippa and Sarah.

Mission

All of our team are interconnected 24/7 through our 128 bit encryption secured, password and email protected cloud based system, which is stored and backed up to 3 locations.  This enables exceptional provision of service delivery ensuring maximum time is spent interacting with customers. Enabling a data storage system at all of our support workers finger tips in real time ensuring our customers needs are delivered as efficiently and effectively as possibly. Real time CCTV footage of outside all of our shared houses is accessible any time from our mobile devices, further ensuring safety and security, at the request of our customers.  Keeping interconnected.

what-we-do

Our Service provision is complete and comprehensive with a felxible 'can do' needs led approach. We will ensure all benefits and entitlements are acquired including housing benefit, employment support allowance, disability living allowance, community care grants and any other relevant entitlements to the individual.

what-we-do

Frontline Associates Supported Tenancies look out for the welfare of our team by offering to fund the use of any counselling or therapy sessions from Richard Berry to help with any welfare issues they may want to talk about. These sessions will be individual and confidential to anyone who wishes to use them. Richard is a psychotherapist, counselor, hypnotherapist and paramedic. He is currently working for Stepping Stones but is able to work independently from them to provide exclusively to our team.

What we do

At Frontline Associates Supported Tenancies we make sure all psychological and physical health care needs are accessed including health action planning, doctors, dentist and family planning. All customers will have individualised Support Plans, Wellness Recovery Action Plans, Hospital Passports and a My Life and Future Document. 

We always ensure that time is available for generalised counselling and all activities that the customer chooses to do.  

We will provide support, advice and guidance around banking, budgeting, utility bill payment, debt management, food and clothes shopping, housework, personal hygiene, relationship support and tenancy management. We also offer advice and guidance on all issues related to living independently with support in the community.

We enable people to access work and training through local employers and colleges and making referrals to Work Aid. We also have our own in-house 'Work Placement Scheme' where customers can have the opportunity to work either voluntarily or paid, under supervision in a safe and controlled environment, giving them skills and knowledge in different fields of work. 

We assist and support trips and activities including, powerboat trips in the Solent, day trips to Butlins, Chessington trips, Thorpe Park trips, bowling, pool competitions, sponsored walks, frequenting local cafes restaurants and pubs. We also facilitate and arrange holidays for our customers, with a successful recent group trips to Tenerife, Disneyland Paris, Bulgaria, and Centre Parcs.

Frontline Associates Supported Tenancies support workers also offer a weekly 'workshop' where customers can come along to socialise and interact with friends and to learn new skills such as, cooking, baking, sewing, making cards, making decorations, creating art for show in shared houses and many more activities.  

Frontline Associates Supported Tenancies also offer a long-running and successful weekly Coffee Morning where all customers and 'friends of frontline' are invited to attend. We have regular visits from PCSO's and local emergency services to educate everyone on keeping safe within the home and community. Our Coffee Morning's are also a great opportunity for service users to communicate and socialise with each other and creates an effective self-supporting network. 

This is why we feel we are on the front line of exceptional service delivery.